Zuckerberg’s track record suggests that any boundaries around Meta’s use of personal data are likely to be discarded if AI-powered profits are possible. Take the “Project Atlas” scandal, begun by Meta in 2016 and uncovered three years later. Facebook was paying teens $20 a month to install a “research app” that vacuumed up their private messages, web searches, and location data—disguised as a third-party beta test. Or “Project Ghostbusters,” launched around the same time, when Zuck personally greenlit a “man-in-the-middle” attack on apps like Snapchat and YouTube to get a peek at their analytics as competition. Even Facebook’s then-head of security thought the snooping plan was unethical.
Meta is no stranger to invasive data practices. The company was found guilty of intentionally recording the sensitive health information of millions of women through the “Flo” menstrual tracking app. Meta exploited a technical loophole to spy on users’ web browsing outside of Facebook. Meta’s chatbot remembers everything, even if you don’t want it to. Meta has even patented an AI product to allow its platforms to keep posting for you after you die.
The bombshell Cambridge Analytica scandal, reported in 2018, revealed that Facebook had no strong audits for its app developers or accountability for data misuse of the kind that allowed 50 million users’ data to be hoovered up. Even rivals could be partners in collusion: in 2018, Facebook and Google signed a secret “Jedi Blue” agreement to rig the online ad market and keep out competitors. In 2021, whistleblower Frances Haugan, a former Facebook product manager, leaked the “Facebook papers” showing that the platform refused to take actions to address known harms. One horrific example happened in 2017, when Facebook’s platform was used to incite violence in the genocide of the Rohingya minority in Myanmar. According to a Reuters special report, Facebook failed to promptly heed numerous warnings from organizations in Myanmar about social media posts fueling attacks on the Rohingya. Soon after, Facebook had to admit: “we have been too slow to prevent misinformation and hate speech on Facebook.”
Meta’s torrid stretch of wasteful spending recently saw it lose $80 billion since 2020 on its venture into the “metaverse.” Hence Zuckerberg’s hard pivot to AI—buoyed by Meta’s unstoppable advertising revenue, it plans to boost its infrastructure spending to $135 billion this year alone, largely in AI, as it pursues “superintelligence.”